In the current environment of increasing competition from traditional and non-traditional financial services providers, community banks continue to leverage their number-one weapon in the fight to win over the competition: knowing their customers better than anyone else in order to provide high-touch personalized service and relevant product recommendations.
Customer expectations around service are continually being shaped by retail giants. Remaining accessible when and where your customers want to do business is a minimum expectation. Don’t you deserve a similar level of service from your vendor partners? Retriever Payment Systems was recently featured in the Spring 2020 issue of Arkansas Community Bankers Association virtual magazine discussing why you should consider your vendor relationships a reflection of your own brand.
According to Worldpay, card fraud is a $9.5 billion problem in the United States, and with the introduction of EMV technology and the resulting shift in liability from issuing financial institutions to merchants, much of that burden is being thrust upon your small business banking clients. Fortunately, as your small business banking clients’ trusted advisor, there is something you can do to help.
Retriever Payment Systems was featured in the Fall 2019 issue of Arkansas Community Bankers Association virtual magazine discussing how finding the right merchant services partner with the right fraud prevention and detection technology can equal a win-win for your bank and your clients.
In light of all the market and regulatory pressures community banks and credit unions face which threaten to chip away at your margin, it is more important than ever to remain on the lookout for new revenue streams. Small businesses present the opportunity for FIs to capture more market share as well as a greater portion of business deposits and opportunities to generate new loans.
Retriever Payment Systems was featured in the Summer 2019 issue of Arkansas Community Bankers Association virtual magazine discussing how to leverage your merchant services offerings to get more small business banking market share.
As a small business, you may be wondering if it’s worth your while to get into offering gift cards to your customers. You may think it involves giving out free money to people, and that’s bad business – right? The thing is, investing in gift cards isn’t nearly as bad as you may think. In fact, […]Read More
People are less sensitive to their spending when they’re holding a gift card. It’s a simple fact, and it’s one of the reasons that you should implement a gift card program for your business. There are many reasons that gift cards bring an increase in sales. There are close to no reasons that you shouldn’t […]Read More
Customers rarely carry cash these days, and they expect merchants to accept debit and credit cards, no matter where they are. That’s why it’s more necessary than ever that businesses have mobile point-of-sale (mPOS) terminals. A mobile point-of-sale terminal can be a tablet, smart phone, or similar wireless device, equipped with point-of-sale apps that act as a traditional POS system. There are many options, […]Read More