We opened our second Retriever office in Orlando in 2005, where our representatives are just a phone call away. We are happy to stop by your business any time to help with any concerns.
Not getting a quick response from your credit card processor can easily result in lost time, money, and potential sales. With Retriever, there is no need to worry about poor and unreliable responses. With our local office in Sarasota, we are able to provide personal service to the surrounding communities, including Bradenton and Fort Myers. A Retriever payment processing service representative is always nearby or just a quick phone call away.
When first contacting Retriever, your business and your goals are our top priority. Our experts will evaluate the best payment processing system solutions to save your staff time while improving your bottom line. We will also review which equipment best fits the needs of your business.
You will fill out and submit a credit application. In response to the Patriot Act, full disclosure is required before approval. Once your application is approved, we will schedule a time for installation.
Our service representatives will deliver the equipment and educate you on how it works. Some companies believe shipping your equipment to you and training you over the phone is effective. This can lead to innumerable small frustrations that a service representative can easily address in person. Rest assured that one of our payment processing service technicians will meet with you to make sure that your business runs smoothly before we leave.
WE FOLLOW UP
If you experience any issues after installation, we are happy to return to your business. We also follow up three months after our POS processing systems are installed to make sure you get the most value from your credit card processing. Quite often, a simple procedural change can save you hundreds of dollars!
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