A delayed response from your credit card processor can be costly, leading to lost time, money, and potential sales. With Retriever this is never an issue. Our local office in Tampa allows us to provide personal service, extending into St. Petersburg and Clearwater. Your payment processing service representative is always nearby and just a phone call away.
During our first call, we like to discuss your business and goals. Retriever’s experts then determine which payment processing system solutions will best fit your needs and save you time while increasing your bottom line. We then review the equipment we determined to be right for your business.
A credit application must be completed and then submitted. In response to the Patriot Act, full disclosure is required before opening an account. Once your application is approved, we then schedule an installation.
Our representatives will arrive at your business to install your new equipment and provide training. Some companies feel that shipping equipment to you and teaching you over the phone is adequate. However, this can lead to many unnecessary frustrations. With Retriever, a local Tampa payment processing service technician will meet with you in person to ensure your business runs smoothly when using your new equipment.
WE FOLLOW UP
Should any problems arise after installation, we are readily available to return to your business. We also perform an in-person evaluation three months after our payment processing and POS systems were installed to evaluate their use and efficiency. An account review can guarantee that you get the most value from your credit card processing. Quite often, a simple fix can lead to hundreds of dollars in savings!