In the current environment of increasing competition from traditional and non-traditional financial services providers, community banks continue to leverage their number-one weapon in the fight to win over the competition: knowing their customers better than anyone else in order to provide high-touch personalized service and relevant product recommendations.
Customer expectations around service are continually being shaped by retail giants. Remaining accessible when and where your customers want to do business is a minimum expectation. Don’t you deserve a similar level of service from your vendor partners? Retriever Payment Systems was recently featured in the Spring 2020 issue of Arkansas Community Bankers Association virtual magazine discussing why you should consider your vendor relationships a reflection of your own brand.
According to Worldpay, card fraud is a $9.5 billion problem in the United States, and with the introduction of EMV technology and the resulting shift in liability from issuing financial institutions to merchants, much of that burden is being thrust upon your small business banking clients. Fortunately, as your small business banking clients’ trusted advisor, there is something you can do to help.
Retriever Payment Systems was featured in the Fall 2019 issue of Arkansas Community Bankers Association virtual magazine discussing how finding the right merchant services partner with the right fraud prevention and detection technology can equal a win-win for your bank and your clients.
In light of all the market and regulatory pressures community banks and credit unions face which threaten to chip away at your margin, it is more important than ever to remain on the lookout for new revenue streams. Small businesses present the opportunity for FIs to capture more market share as well as a greater portion of business deposits and opportunities to generate new loans.
Retriever Payment Systems was featured in the Summer 2019 issue of Arkansas Community Bankers Association virtual magazine discussing how to leverage your merchant services offerings to get more small business banking market share.