Meet The Team

Mike Swoboda

President/CEO

Mike Swoboda is the owner of Retriever Payment Systems. He began our merchant services firm in 2005 in Memphis and expanded to Central Florida in 2006. Mike brings years of retail experience and a desire to make credit card processing easier and point of sale systems more affordable. Mike is an active Rotarian and heavily involved in the community. He is determined to continue to make a difference for you by offering fairness in pricing and honesty in all of your dealings with us. Our firm is Better Business Bureau A Rated because of these standards. Although Mike graduated from Florida Atlantic University, two of his sons went to Florida State and turned him into a dedicated Seminole fan.

Renee Krieger

Vice President

Renee Krieger is Retriever’s Vice President. Renee joined the company in 2011. Renee is formerly from Detroit and worked for several years in commercial real estate and owned a durable medical equipment company. She has been in various sales and management roles for over 40 years. Renee’s passion is helping merchants process payments in the most efficient and cost effective way. Customer service and availability are very important to her.

Renee is responsible for leading Retriever’s sales team to meet and exceed goals. Renee partners with community banks to assist bank employees with retention of current customers and cultivating new business.

Karla Wilson

Karla Wilson is our Area Vice President of Northeast Arkansas and has been with Retriever since 2006. Karla is a member of the Arkansas Community Bankers Association and her local chambers. She has many established banks and businesses in the area and has lived in Manila since she was a child. Karla is passionate about helping businesses become more profitable. She offers exceptional customer service to all her customers for our point of sale systems. Karla and her husband Bruce have four children and two grandchildren; she is a proud Razorback fan and enjoys traveling with her husband while spending time with her family as much as possible. Karla and Bruce are avid supporters of St Jude Hospital.

Matt Swoboda

Area Director / Product Specialist Memphis

Matt Swoboda is our Area Director for Memphis. He has spent most of his life in the area and enjoys networking and meeting other local business professionals. Matt has helped all of his clients save money and time using the newest rate structures and latest technology for their restaurants, bars, and retail stores. Matt is a great cook, and in his free time he experiments with his smoker.

Jeff Long

Area Vice President

Jeff Long is a Lake County resident and our Lake County Area Vice President. He is outgoing and great at introducing credit card processing to you in a way that is simple and manageable. Jeff boasts over 15 years of credit card processing experience and always strives to keep up to date on the constantly changing industry. He makes it his personal goal to make your credit card transactions smooth and cost-effective. Jeff’s two children are actively involved in cheerleading and sports. On his days off, he loves to relax with his wife and kids.

Laura Jacob

Operation Manager

Laura Jacob joined our team August 2015 and is our Customer Relations Manager. She loves helping customers resolve their issues and is like a bull dog, hanging in there until problems are settled for all concerned. Laura has over 35 years of experience running an office and we are so happy to have her working with our point of sale systems. Laura enjoys guiding her UCF bound son with his adventures through life. She loves doing anything outdoors. Laura loves Florida and has called it home for most of her life.

Donna Bolton

Sales & Marketing Assistant

Donna joined our team in August 2022 and is the Sales & Marketing Assistant to our Vice President, Renee Krieger. With her background in Retail Management, she is now learning the back-end side of retail with credit card processing and how to help merchants save money all while growing her sales and marketing skills. When not working or networking, Donna enjoys spending time with her family and neighbors boating and cheering on her children either at a chorus or drama performance or football games.

Hunter Cifuentes

Area Sales Relationship Advocate

Hunter has been in sales for 5 years in the insurance and employee benefits industry. He loves learning about different business owners while at the same time helping them find solutions to make their businesses more profitable. He's big into networking and meeting new people to better serve his clients so he can always point them to someone he can trust. Born and raised in California, Hunter is now making the big jump to Florida. He's a big Disney person, visiting the parks at least once per week with his wife. (This will definitely be the same in Florida, he says). Hunter is also a big movie buff, with his top 2 movies being Inception and Ready Player One.