We opened our first Retriever office in Memphis in 2005. Our representatives in our Memphis office are proud to provide great customer service locally. They are always available and ready to help with hands-on assistance.
A delayed response from your credit card processor can quickly lead to lost money, sales, and time. With Retriever, that isn’t a concern. With our local Memphis office covering the greater Memphis area, including West Memphis, Cordova, Germantown, Covington, Collierville, and Millington, there is always a service representative nearby and ready to help.
When first calling Retriever, we want to learn about your business and goals. Our POS systems experts will determine the best payment processing system solution for you, saving you time and increasing your bottom line. An equipment review will evaluate what best suits your individual needs.
You then fill out a credit application. Full disclosure is required, in response to the Patriot Act, before an account can be opened. Afterwards, your application is submitted and, once approved, we establish an installation timeframe.
A Retriever representative will bring your equipment to your location to train you for an easy transition. This helps avoid the frustrating learning process that many companies try to impose on their clients. Our Retriever payment processing service technicians believe a personal touch is the best way for your business to run smoothly after learning to operate your new equipment before they leave.
WE FOLLOW UP
Should there be any issues after installation, we are happily available to return to your business. After three months of using our POS systems, we will visit you to ensure everything is operating smoothly. We review your account and usage to evaluate ways to best optimize your credit card processing. Quite often, a simple processing change can result in hundreds of dollars in savings!